News/Event

Clarification! Change in service and repair of older products

Due to earlier information, sent out December 15, 2016, telling that we stop provide service on some of the products, we need to make this clarification.

We want to increase cooperation with our customers and be in the long-term planning for your business.
We do this partly by increasing our communication and clarify the information to you, which we have not been good enough at historically.
We implement this in our work to develop Åkerströms organization and products, to meet the future demands from you.
We take our responsibility and looks forward to developing our partnership with our customers.


STOP PROVIDE SERVICE
The reason that we stop provide service for below versions is that they contain components that today we can no longer obtain. The products that we will end up serving is:

  • Joystick transmitter MC94 (stopped for sale as new systems in 1996).

    You are able to buy spare parts, spare transmitters and get these repaired until 170630

  • Joystick transmitter MC93 (stopped for sale as new systems in 1995).

    You are able to buy spare parts, spare transmitters and get these repaired until 170630


IDENTIFY SYSTEMS
The above products do not differ physically from the MC95 and MC100 (Mercury100), sometimes also called EURO transmitter. We want to be of assistance in this work by helping you:

  • Find out the version by removing the battery and check the type name

  • Åkerströms can provide you with an Excel file consisting number of systems, delivery number and to identify which systems are covered by EOL service

  • Step 3 - Create a joint replacement plan with current models from our existing range in order to maintain operations, frequencies, connections, etc.2.jpg